Cancellation Policy:

Your appointments are a top priority and reserved especially for you. We understand that occasionally appointments need to be rescheduled, therefore we ask that you provide us with a minimum 24 hours notice should you need to cancel or change your appointment. Clients will receive an email notification immediately upon booking their appointment and an email reminder 24 hours before the scheduled appointment. We understand that cancellations are sometimes unavoidable due to illness or emergencies, please contact as soon as possible and we will take account circumstances.

Cancellation Fee

A charge of $50 will be applied to client accounts for cancellations with less than 24 hours notice.

No-Show Fee

A charge of 100% of the service is applied to all client accounts that are a no-show.

Late Arrivals

We understand that sometimes circumstances out of our control can result in a late arrival to your appointment. As a courtesy to our valued clients, your practitioner will wait 15 minutes past the appointment time to serve you. Should you arrive late for an appointment, we’ll do our best to accommodate you, however this could result in your service being shortened to accommodate our other scheduled clients. Once the 15 minute grace period has passed, clients will be charged as a no-show.

All charges to client accounts must be settled prior to booking any future appointments.

We thank you for your continued business and look forward to seeing you on your next appointment.